ME

Yes, we offer international shipping to most countries. Please note that international shipments may be subject to customs fees and import duties of the destination country, which are not covered in our shipping charges. It's important to check with your local customs office for more information on these charges.

For International Deliveries Outside Poland:

The delivery time varies based on the shipping service you select:

• DHL Express: As an air delivery service, DHL Express usually offers the quickest delivery.
• DPD & UPS: These are ground delivery services available only in Europe, and typically take longer than air services.

Please note: The estimated delivery time for your order will be provided when you choose your shipping method. ( usually 24-72h*)

Remember that the delivery time also depends on the completion of all necessary customs formalities, which can include providing product descriptions, and where applicable, the payment of customs fees and VAT. Make sure to keep an eye on notifications from the delivery service (via text message or email) to stay updated.

For Deliveries Within Poland:

• Orders are typically delivered the next day after shipment.
• However, the delivery services allow themselves up to three working days to complete the delivery.

Our core business revolves around collaborating closely with artists. We prioritize not only individuals but also trainers, ensuring that everyone has the necessary tools to deliver services at the highest level of quality. If you're interested in collaborating or have ideas that require strong support for your classes or events, please reach out to our creative team at info@mepmu.com

Of course, we do! The more people hear about us, the more we can grow together. If you have an online store, a training academy, or if you're an individual artist who wants to resell our products, feel free to reach out to us to learn more about the possibilities distributors@pmume.com

We all got trapped in the snares of fast fashion, or by purchasing cheaper versions of products. When creating our machine, we knew that the quality of each component, starting from the motor, through every element inside, to the aluminum and its high-level finish, was important to us.
We work with the best component manufacturers, including Faulhaber, which, in cooperation with our engineer and programmer, has created motors for our devices that have been meticulously improved and adapted to the needs of PMU artists over the last year. Our strong point is the fact that the device was entirely created by practicing PMU artists who know what a device should have, not only to allow for beautifully executed pigmentation but also to serve for years.
Each device is assembled by our qualified team in Europe, at our headquarters in Warsaw. Every element undergoes a rigorous quality check before it is packed into a box and leaves our warehouse.

Despite our best efforts, sometimes any device can encounter problems. We understand how important the continuity of work is, therefore our service team is at your disposal every working day from 9 am to 5 pm. We respond to every email and inquiry within 24 hours, and issues with the device are addressed as quickly as possible. We offer a service turnaround of 24 to 72 hours* (from the moment we receive the device until it is delivered/sent back)*.